FAQ
Questions, answered.
Is Tagore Fusion a real, established company?
Yes. Tagore Fusion LLC has been in business for 5 years, is registered in Illinois, and has sold more than 100,000 engines, transmissions and parts to drivers and repair shops across the country. We're at 2700 Patriot Blvd, Glenview, IL — call (904) 481-5300 and talk to us.
How do I know the engine or transmission will fit?
Send us your VIN. We check every order against the VIN you provide — the engine or transmission code included — before it ships. You're responsible for giving us the correct VIN for the vehicle the part goes into.
Where do I find my VIN?
It's on the driver-side dashboard where it meets the windshield, on the driver door-jamb sticker, and on your registration and insurance card. A photo of any of them works.
Am I talking to a person or a bot?
Both. Our AI parts assistant answers instantly, any time, and can decode your VIN and look up parts. Tagore Fusion specialists see every conversation and step in — or whenever you ask for a person. Calls Mon–Fri 10 AM – 7 PM ET · Texts 7 days a week.
What warranty do I get?
3 months on every used part, from the day you receive it, in writing. It covers internal mechanical defects — for engines the block, heads, crankshaft and internal moving parts; for transmissions the case and internal components. Want longer coverage? Call or text us and a specialist can talk it through.
Is labor covered?
No. Labor, towing, fluids and rental cars aren't covered. If a covered part fails, we pay for the freight pickup and the replacement unit.
Can I return a part if I change my mind?
No — all sales are final unless something goes wrong with the part, so check the fit and ask for photos before you pay. If the part is defective, tell us within 90 days of delivery and we'll pick it up and ship a replacement at our cost, or refund you if we don't have one.
How does shipping work?
Engines and transmissions ship on a pallet by freight carrier, with tracking by text. Delivery to a repair shop is free in the lower 48 states; home delivery is quoted by text before it ships. Delivery usually takes 5–7 days. We ship every order and don't offer pickup.
Are these parts new?
No. They're used OEM parts, removed from donor vehicles. Each option lists its mileage, or your specialist confirms it with your quote.
Do you work with repair shops?
Yes. Delivery to your shop is free in the lower 48, and shop accounts get trade pricing and a dedicated specialist. Apply on the For Shops page or call us.